The construction companies need reliable and comparable project performance information, and utilization systems that are fitted to its project-based, multidisciplinary and multistakeholder structure. Construction can be characterized as a specific type of project industry, with specific features concerning production, such as temporality, restricted location, and one-off products. Due to the complex nature of construction and the special characteristics of project production, construction has had several problems in producing quality in a customer-oriented manner. In addition, different project participants view project from their individual perspectives and might have their own criteria for the objectives and success of the project.
Inclus helps reduce time spent in a 100-person assessment by 90% and identifies the costliest risks.
"Project risks belong to everyone "
Project can be described as a Rendez-vous, in which people with different roles, backgrounds and skills are involved in the project organization. The project success is greatly influenced by the interdependent work performed by the participants involved and the collaborative coordination between the participants.
Inclus is participatory tool which promotes the completion of project goals and better collaboration by building common understanding between the main stakeholders. With the help of the interactive tool project risks can be managed collaboratively and comprehensively. Participatory risk management helps project organization to identify and prioritize risks in different phases from early design to the handover over of the project. The reliability of risk assessment increases when different views and expertise are included in the process, which consider specific project needs.
"The collaborative process promotes learning and development during and after the project."
The complex nature of the construction process makes it difficult to make use of past experiences and project participants feedback in future projects. The fundamental characteristics of construction projects also complicate the evaluation of the project outcome. In order to attain the project goals, a systematic evaluation of the organizations’ performance is required to provide feedback for guiding the participants’ behavior. With the help of the feedback system, the various project participants can observe the essential needs for development and target the necessary actions. Through openness and mutual learning, collaboration between parties will develop and the customer orientation is also improved.
Benchmarking (BM) is a systematic and continuous process of measuring and comparing organization’s performance against that of other similar organizations in key business activities. Moreover, BM adds value to performance measurement because it allows to compare their data and enhance decision making based on these comparisons.
Inclus BM offers clear, real-time reports and visualizations, which can be tailored to a company’s products and processes. With the help of a simple interface, the system enables versatile BM comparisons between different projects and companies.
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